Privacy Policy

BACKGROUND: 

Nova Tissue understands that your privacy is important to you and that you care about how your personal data is us ed. We respect and value the privacy of everyone who visits this website, www.novatissue.co.uk (“Our Site”) and will only collect and us e personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

 

“Account”

means an account required to access and/or us e certain areas and features of Our Site;

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our  Site and/or when you us e certain features of Our  Site. Details of the Cookies us ed by Our Site are set out in Part 14, below; and

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

  1. Information About [Us ] OR [Me]
    • Our Site is owned and operated by Our Site is operated by Nova Tissue Co Ltd. We are a limited company registered in England and Wales under company number 10923126. Our registered address is Alford Street, Hollinwood, Oldham, OL9 7LP.
    • Our VAT number is 277802305.
  1. What Does This Policy Cover?

This Privacy Policy applies only to your us e of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  1. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  1. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about Our collection and us e of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions us ing the details in Part 15.
  2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we Please contact us using the details in Part 15 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to withdraw consent. This means that, if we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. The right to data portability. This means that, if you have provided personal data to us directly, we using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-us e with another service or business in many cases.

For more information about Our  use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

we would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

  1. What Data Do You Collect and How?

Depending upon your us e of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our use of Cookies and similar technologies.

Data Collected

How we Collect the Data

[Identity Information including <<insert data collected, e.g. name, title, date of birth, gender>>.]

<<insert method of collection and/or source(s)>>.

[Contact information including <<insert data collected, e.g. address, email address, telephone number>>.]

<<insert method of collection and/or source(s)>>.

[Bus iness information including <<insert data collected, e.g. bus iness name, job title, profession>>.]

<<insert method of collection and/or source(s)>>.

[Payment information including <<insert data collected, e.g. card details, bank account numbers>>.]

<<insert method of collection and/or source(s)>>.

[Profile information including <<insert data collected, e.g. preferences, interests, login details, purchase history>>.]

<<insert method of collection and/or source(s)>>.

[Technical information including <<insert data collected, e.g. IP address, browser type and version, operating system>>.]

<<insert method of collection and/or source(s)>>.

[Data from third parties including <<insert data collected, e.g. technical information, contact information, profile information>>.]

<<insert method of collection and/or source(s)>>.

[<<add further information as required>>.]

 

 

  1. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will us e your personal data, and Our lawful bases for doing so:

What we Do

What Data we Us e

Our  Lawful Basis

[Registering you on Our  Site.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Providing and managing your Account.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Providing and managing your access to Our  Site.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Personalising and tailoring your experience on Our Site.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Administering Our Site.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Administering Our business.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Supplying Our products AND/OR [services] to you.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Managing payments for Our  [products] AND/OR [services].]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Personalising and tailoring Our [products] AND/OR [services] for you.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Communicating with you.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[Supplying you with information by [email] AND/OR [post] that you have opted-in-to (you may opt-out at any time by <<insert opt-out method>>.]

<<insert data type(s)>>.

<<insert lawful basis (if “legitimate interests”, state what the legitimate interest(s) is or are>>.

[<<add further us es as required>>.]

 

 

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email OR text message OR post with information, news, and offers on Our products. You will not be sent any unlawful marketing or spam. we will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out

we will only us e your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to us e your personal data for that purpose. If we do us e your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to us e your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

  1. How Long Will You Keep My Personal Data?

we will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be us ed to determine how long it is kept):

Type of Data

How Long we Keep It

[Identity Information including <<insert data collected, e.g. name, title, date of birth, gender>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[Contact information including <<insert data collected, e.g. address, email address, telephone number>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[Bus iness information including <<insert data collected, e.g. bus iness name, job title, profession>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[Payment information including <<insert data collected, e.g. card details, bank account numbers>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[Profile information including <<insert data collected, e.g. preferences and interests, us ername and password, purchase history>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[Technical information including <<insert data collected, e.g. IP address, browser type and version, operating system>>.]

<<insert details of retention period, or how retention will be determined if no fixed period>>.

[<<add further information as required>>.]

 

  1. How and Where Do You Store or Transfer My Personal Data?

[we will [only store your personal data] OR [store some of your personal data] in the UK. This means that it will be fully protected under the Data Protection Legislation.]

AND/OR

[we will [only store your personal data] OR [store some of your personal data] within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus  Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.]

AND/OR

[we [may] store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated jus t as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

[We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.]

OR

[we will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.]

OR

we will us e specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 15 for further information about the particular data protection safeguard[s] us ed by us when transferring your personal data to a third country.]

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we legally required to do so;
  • <<describe specific measures in place>>.
  1. Do You Share My Personal Data?

we will not share any of your personal data with any third parties for any purposes, subject to the following exception[s].

If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to us e your personal data in the same way(s) that we have us ed it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Recipient

Activity Carried Out

Sector

Location

<<Insert type of recipient and (optionally) name (also state whether recipient is a data controller or a data processor)>>.

<<Insert simple description of activity or activities carried out>>.

<<Insert bus iness or indus try sector and sub-sector (where applicable)>>.

<<Insert country and (optionally) address or other contact details>>.

[<<add further recipients as required>>]

 

 

 

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our  obligations, and the third party’s obligations under the law, as described above in Part 9.]

[If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated jus t as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.]

[If we sell, transfer, or merge parts of Our  bus iness or assets, your personal data may be transferred to a third party. Any new owner of Our  bus iness may continue to us e your personal data in the same way(s) that we have us ed it, as specified in this Privacy Policy.]

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.]

  1. How Can I Control My Personal Data?
    • In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing us ing the links provided in Our emails at the point of providing your details and by managing your Account).
    • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  1. Can I Withhold Information?

You may access [certain areas of] Our  Site without providing any personal data at all. [However, to us e all features and functions available on Our  Site you may be required to submit or allow for the collection of certain data.]

You may restrict Our  us e of Cookies. For more information, see Part 14.

  1. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

we will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.

  1. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are us ed only by us . we use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our  products. we have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies us ed by and on Our Site are us ed in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a <<insert description of prompt, e.g. pop-up>> requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.]

[Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. we have taken great care to ensure that your privacy is not at risk by allowing them.]

The following first-party Cookies may be placed on your computer or device:

Name of Cookie

Purpose

Strictly Necessary

<<insert file name>>

<<insert description>>

<<yes / no>>

<<insert file name>>

<<insert description>>

<<yes / no>>

<<insert file name>>

<<insert description>>

<<yes / no>>

<<insert file name>>

<<insert description>>

<<yes / no>>

<<insert file name>>

<<insert description>>

<<yes / no>>


Our
Site uses analytics services provided by <<insert name(s) of analytics service provider(s)>>. Website analytics refers to a set of tools us ed to collect and analyse anonymous  usage information, enabling us to better understand how Our  Site is us ed. This, in turn, enables us to improve Our Site and the products offered through it.

The analytics service(s) us ed by Our Site us e(s) Cookies to gather the required information. You do not have to allow us to us e these Cookies, however whilst Our  use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more us eful experience for you.

The analytics service(s) us ed by Our Site us e(s) the following Cookies:

Name of Cookie

First / Third Party

Provider

Purpose

<<insert file name>>

<<first / third>>

<<insert name>>

<<insert description>>

<<insert file name>>

<<first / third>>

<<insert name>>

<<insert description>>

<<insert file name>>

<<first / third>>

<<insert name>>

<<insert description>>

<<insert file name>>

<<first / third>>

<<insert name>>

<<insert description>>

<<insert file name>>

<<first / third>>

<<insert name>>

<<insert description>>

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

OR

[Our  Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us  me. we use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. In addition, Our Site us es analytics services provided by Google Analytics, which also us e Cookies. Website analytics refers to a set of tools used to collect and analyse us age statistics, enabling us to better understand how people us e Our Site.

  1. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please us e the following details (for the attention of Majed Iqbal:

Email address: majed@novatissue.co.uk.

Telephone number:0161 682 4447.

  1. Changes to this Privacy Policy

we may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our  Site and you will be deemed to have accepted the terms of the Privacy Policy on your first us e of Our  Site following the alterations. we recommend that you check this page regularly to keep up-to-date.

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